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Submit a Manuscript to the Journal
International Journal of Human–Computer Interaction

For a Special Issue on
Social Robots in Business Practices and Lifestyle

Manuscript deadline
31 August 2023

Cover image - International Journal of Human–Computer Interaction

Special Issue Editor(s)

Sangseok You, Sungkyunkwan University
[email protected]

Patrick C. K. Hung, Ontario Tech University
[email protected]

Lionel P. Robert Jr., University of Michigan
[email protected]

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Social Robots in Business Practices and Lifestyle

Social robots, also called companion robots (or service robots), comprise a physical humanoid robot component that connects through a network infrastructure to Web services that enhance traditional robot functionalities. Robots can now easily capture a user’s physical activity state (e.g., walking, standing, running, etc.) and store personalized information (e.g., face, voice, location, activity pattern, etc.) through the camera, microphone, and sensors by Artificial Intelligence (AI) technologies. Humanoid robots often behave like natural partners for social interaction for human users, with features such as speech, gestures, and eye-gaze when referring to users’ personal data and social context. The user behavior of anthropomorphic robot users shows that they are more open to robots. Some prior research shows that it is much easier for a humanoid robot to gain trust from users. Companion robots can interact with humans by performing tasks that adhere to specific social cues and rules. They offer human facial, voice, and emotion recognition features, including adding human-like personalities to their AI capabilities to achieve better human-machine communication. Human-Robot Interaction (HRI) is a research area whose purpose is to understand, design, and evaluate robots for use by or with humans. The foundations of this special issue will set the baseline for understanding how HRI is likely to influence and change our business practices and lifestyle. This special issue will also introduce and discuss the emerging use of companion robots in different Web-based application domains such as online customer service and healthcare management. We will solicit research and industry papers related to these specific challenges and others driving innovation in robotic computing and related research issues.

This special issue provides the fundamentals of social robots, covering their computational development, technical capabilities, and roles in academic, societal, corporate, and governmental strategies. The special issue will provide clear evidence that Web services play an ever-increasingly essential and critical role in supporting robotic computing, a new discipline for interdisciplinary research in business, information systems, and even social sciences. This special issue should also further investigate new best practices and directions for social robots and HRI. This special issue covers topics such as:

  • Data modeling, analytics, and algorithms for social robots
  • Web services for robots
  • The conceptual and technical architecture for social robots
  • Security, privacy, and trust in social robots
  • Industry standards and solution stacks in social robots
  • Promoting cooperative and collaborative interaction with social robots
  • Anthropomorphism and Uncanny Valley Theory in social robots
  • User experience in robotic computing
  • Examining uncooperative and adversarial HRI
  • The role of adoption and appropriation in HRI
  • Verbal and non-verbal communication with robots in HRI
  • HRI in groups and teams beyond dyadic interactions
  • Empirical studies examining the cognitive, psychological, emotional, and social aspects of HRI
  • The impact of haptic feedback and touch on HRI
  • The role of robot attractiveness on HRI
  • Ethics on HRI
  • Social-emotional models of HRI
  • Theoretical frameworks for HRI
  • Design implications for robot interactions at home, work, and public spaces
  • Human-oriented practices that promote HRI
  • New methodological approaches to studying HRI
  • Application of HRI to businesses and organizations
  • Case Studies (e.g., healthcare, customer service, aviation, etc.)

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