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Cogent Business & Management

For an Article Collection on

Navigating Globalization: The Role of Cultural Intelligence in Diverse, Inclusive and Performant Enterprises and Societies

Manuscript deadline
28 February 2025

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Article collection guest advisor(s)

Associate Professor Laura Brancu, West University of Timisoara
[email protected]

Professor Nada Trunk Širca , University of Primorska
[email protected]

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Navigating Globalization: The Role of Cultural Intelligence in Diverse, Inclusive and Performant Enterprises and Societies

On the background of an increasingly intense globalization, the links between economies, companies, individuals and ideas are becoming more and more accentuated. Multinational companies (MNCs) are opening subsidiaries in culturally different countries, in search of new opportunities. Intercultural interactions are becoming more pronounced, requiring specific skills for efficient navigation in a complex multicultural environment.

One of the most personal characteristic is Cultural Intelligence. The cultural quotient (CQ) is proposed by Earley & Ang, 2003 as the ability to function efficiently in culturally diverse situations. The concept is relatively new but it has seen an important increase in research (Moran et al. 2007; Ang & Van Dyne 2015; Fang et al., 2018; Lewis, 2018, Amari, 2023; Cook, Jones, Ondracek, & Saeed, 2023)., due to rising interest of academics in better understanding its complexity, its precursors and its impact at an individual and organizational level.

The work context is global; in all the international business encounters, the cultural variable is essential. A higher level of CQ represent more than knowledge about others values, beliefs or habits. It means creating meta-cognitive frameworks of interaction before the international encounter; having the desire to interact; and knowing how to adapt your communication style (Ang , Van Dyne, Rockstuhl 2015).

At the organizational level, the CQ is a crucial variable in managing people in various areas. Virtual and multicultural teams are becoming a source of competitive advantage; the management of expatriates does not only include the part of classical HR functions, but especially the part of cultural adjustment, in order to increase their efficiency and their work and life satisfaction; the role of global leaders is increasing, also the more “delicate” aspects of leader-follower relation, negotiation and conflict resolution, emic approaches in multicultural settings. The transfer of know-how as a flow of globalization increasingly includes the transfer of organizational culture (values, norms, customs) and this transfer is not always successful.

At the societal level, a high level of CQ is determinant for creating more inclusive, non-discriminant frameworks, with beneficial impacts on citizen satisfaction and trust in government institutions, reducing social inequalities and enhancing overall well-being (www.sgi-network.org).

This special issue wishes to focus on the analysis of CQ and its potential development. The topics of interest include, but are not limited to, the following:

  • Understanding the CQ: What are the major precursors and impacts of CQ? Can CQ determine negative outputs? Measuring and Assessing Cultural Intelligence.
  • CQ and Higher Education: the role of CQ in preparing Students for a Globalized World; CQ contribution to create Inclusive Learning Environments; can CQ help to better integrate international students? Is The Curriculum Design for Enhancing students’ CQ level?
  • CQ and challenges for the business world: The topic can touch the individual/psychological level (work satisfaction, leader-subordinate relation, etc.), but also on organizational level like firm performance; export intentions and strategies; organizational culture transfer; HR practices, expatriate selection and training programs, expatriate adjustment; virtual Teams, CQ in remote work environments.
  • The role of CQ in Promoting Diversity, Inclusion and Equity in society? The institutional framework of a country can be affected by the level of CQ of their political decision-makers?
  • What is the connection between CQ and the Artificial Intelligence? For instance, using immersive AI experiences to develop or enhance the cultural experience.
References
Amari, A. (2023). Which kind of perceived organisational support fosters self-initiated expatriate engineers’ creativity in high-adversity contexts? the moderating role of cross-cultural resilience. Cogent Business & Management, 10(3) doi:https://doi.org/10.1080/23311975.2023.2259150
Ang, S. and Linn Van Dyne. (2015), Handbook of Cultural Intelligence: Theory, Measurement, and Applications, M.E. Sharpe, Armonk, N.Y.
Ang S, Van Dyne L, Rockstuhl T. Cultural Intelligence: Origins, Conceptualization, Evolution, and Methodological Diversity. In: Gelfand MJ, Chiu C yue, Hong Y yi, editors. Handbook of Advances in Culture and Psychology, Volume 5 [Internet]. Oxford University Press; 2015
Cook, A., MurrellJones, M., Ondracek, J., & Saeed, M. (2023). Qualitative exploration of cultural diversity in multinational teams: Leadership perspectives: A quarterly peer reviewed multi-disciplinary international journal. Splint International Journal of Professionals, 10(3), 213-229. doi:https://doi.org/10.5958/2583-3561.2023.00021.8
Earley, P.C. and Ang, S. (2003), Cultural Intelligence: Individual Interactions across Cultures, Stanford University Press, Stanford, California.
Fang, F., Schei, V. and Selart, M. (2018), “Hype or hope? A new look at the research on cultural intelligence”, International Journal of Intercultural Relations, Vol. 66, pp. 148–171, doi: https://doi.org/10.1016/j.ijintrel.2018.04.002.
Lewis, R.D. (2018), When Cultures Collide: Leading across Cultures, 4th ed., Boston Nicholas Brealey Publishing, London, Boston.
Moran, R.T., Harris, P.R. and Moran, S.V. (2007), Cultural Differences, Global Leadership Strategies for the 21st Century, Butterworth-Heinemann, Boston.

This Article Collection also welcomes contributions on new trends in Generative Artificial Intelligence

Keywords:Cultural intelligence (CQ), Globalization, Diversity, Management, Performance

Please review the Submission Instructions below prior to submitting an abstract and/or manuscript.


Article Collection Guest Advisors

Laura Brancu holds a PhD in Management and is currently an Associate Professor at the West University of Timisoara, Romania. Her main research fields are cross-cultural management, cultural intelligence, entrepreneurship and foreign direct investment. Laura Brancu is also a Cultural Intelligence Certified Facilitator and member of the International Association of Cross-Cultural Competence and Management. She is a reviewer for international journals and a member of editorial boards and scientific committees for international conferences.

Professor Nada Trunk Širca holds a PhD in Management in Education. Her research fields are higher education, management and policy in education, quality assurance and evaluation studies, life-long learning concept and recognition of prior learning, education and labour market, knowledge management. In recent years, her main focus in the area of HE is on the topics of LLL and employability, financial literacy, EU integration in the area of education, active EU citizenship, social inclusion, and internationalisation and modernization of HE systems in EHEA and outside EHEA. Prof. dr. Trunk Širca published the results of the research as papers or chapters in monographs in many recognised journals with Scopus and SCI impact factor.

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Manuscript submission is open until 28th February 2025.

Please carefully review the journal scope and author submission instructions prior to submitting an abstract as it will be rejected if it does not fall within the scope of the journal.

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All manuscripts submitted to this Article Collection will undergo desk assessment and peer-review as part of our standard editorial process. Guest Advisors for this collection will not be involved in peer-reviewing manuscripts unless they are an existing member of the Editorial Board. Please review the journal Aims and Scope and author submission instructions prior to submitting a manuscript.